Metropolitan France: between 3 and 5 working days
European countries: between 3 and 5 days depending on the country
North America: between 3 to 5 working days
Rest of the world: between 9 and 12 working days
You have a period of 14 days from receipt of your products to exercise your right of withdrawal without having to give any reason or pay any penalty.
All products returned should be in their original condition and intact (cellophane packaging, accessories, manuals, etc.) in good condition for remarketing.
The delivery times for our parcels are subject to delays beyond our control, which in some extreme cases may double the normal shipping time. If you require a guaranteed delivery time, we recommend using express/FedEx shipping. Free shipping only applies to standard shipping.
