Refund policy

You have 14 calendar days from receipt of your product/s within which you may exercise your right of retraction without having to provide any reason or incurring any penalty.

All products returned should be in their original condition and intact (cellophane packaging, accessories, manuals, etc.) in good condition for remarketing, together with a copy of the invoice for rapid processing. Direct return costs remain at your expense.
The refund of returned products will be made within fourteen (14) calendar days from the date on which we receive the products returned by you.

To make arrangements for returning a product please contact us at: contact@lejardinretrouve.com