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General Terms and Conditions of sales

Preamble

The present general conditions of sale are concluded between the company GENERATION 3 and any non-trading individual wishing to make a purchase on the JARDIN RETROUVÉ website (the "Site").

GENERATION 3 reserves the right to modify the general conditions of sale at any time. They will be applicable from the date of their publication on the Site.

1- Ordering procedures

Identification


To place an order, you must identify yourself with your email address and your password. The creation of an account on the website is a prerequisite to placing an order. It requires you to complete a registration form, providing accurate, up-to-date and complete information. You must update this information regularly to maintain its accuracy.
The user must choose a user name consisting of a valid e-mail address, a password and provide the following information as a minimum: name, first name, address and telephone number.
The access codes to the account are strictly confidential.
Products
The products governed by these general terms and conditions of sale are those which appear on the Site. They are described and presented as accurately as possible, with mention of their essential characteristics within the meaning of Article L. 111-1 of the Consumer Code.
Order
Each time you place an order on the Site, you will be asked to confirm your acceptance of the General Terms and Conditions of Sale in force on the date you place your order by ticking the box provided for this purpose. Otherwise, the order cannot be placed.
You must check the accuracy of your selection before confirming your order. You are informed that the order is subject to a payment obligation.
Once the order has been confirmed, you must choose the delivery address and the delivery method, and validate your payment method, this last step formalising the sales contract.
An order confirmation is sent to you by e-mail; this e-mail contains, on the one hand, the acknowledgement of receipt of your order with the description of the selected products, the quantity, the price as well as the amount of the shipping costs, the associated payment, and on the other hand, the general terms and conditions of sale in the version accepted by you, thus constituting the proof of the order, and of the contract made.
The fact of validating the order implies the obligation to pay the price indicated.
In the absence of proof to the contrary, the recorded data constitutes proof of all transactions.
The status of the order can be consulted at any time from your customer account accessible from the Website, access to which is reserved by a password chosen by you. The information and details completed can be modified at any time by you; you can also access information relating to any previous orders.
For a gift order, you can include a card limited to 200 characters.
Fraud prevention
GENERATION 3 reserves the right to refuse or cancel any order from a customer with whom it is in dispute over a previous order, or if it reasonably believes that the customer has breached these General Conditions or engaged in fraudulent activity, or for any other legitimate reason.
In the event of loss, theft or any fraudulent use of your password, you undertake to inform GENERATION 3 immediately.
 
2- Availability

Our product offers and prices are valid as long as they are visible on the site, within the limits of available stocks. In the event that a product is unavailable after you have placed your order, we will inform you by email or telephone as soon as possible, offering you either to order another item presented on the website as a replacement, or to cancel your order. If you choose to cancel your order, you will be refunded immediately if your bank account has been debited.
Orders placed on the website are for private individuals only. The resale or redistribution of products purchased on the website is strictly forbidden.

GENERATION 3 is a retailer and does not intend to sell the products offered in large quantities. Consequently, GENERATION 3 reserves the right to limit the quantity of products ordered or to refuse orders for the same product in large quantities, in accordance with the provisions applicable in this regard.
GENERATION 3 reserves the right to change at any time and without notice the products offered for sale on the website LE JARDIN RETROUVE