Privacy
GENERATION 3 SAS ("LE JARDIN RETROUVE", "we", "us" or "our") values your concerns about privacy and values the relationship between us. This Privacy and Cookie Policy describes the types of personal information we collect about our customers, how we use that information, with whom we share it, and our customers' rights regarding our use of that information. We also describe the steps we take to keep this information secure, how long we keep it, and how our customers can contact us about our privacy practices and how they can exercise those rights.
NATURE OF THE INFORMATION COLLECTED
We may obtain personal information about you from a variety of sources. We collect this information when you provide it in one of our shops, on our website, via our social networking pages, or at one of our events. Our products are available for purchase from certain third party retailers. Unless you indicate otherwise at the time you provide your personal information, any personal information collected by these retailers is not shared with us. This Privacy and Cookie Policy does not cover data collection by our retail partners. When you visit this site or our social networking pages or use the services or features of one of our mobile applications, we also collect certain information about your device or its use by automated means, including through technologies such as cookies, web server logs and web beacons
INFORMATION YOU PROVIDE
You may provide us with personal information in a number of ways: for example, when you [enter an offer or promotion, make a purchase on our site or in our shops, or visit our pages on social networks, or via one of our mobile applications]. The personal information you may provide to us includes: your contact details (e.g. your name, postal address, email address, mobile number or other telephone number) your age or date of birth your gender your username and password, nickname/screen name
your payment information (such as your payment card number, expiration date and card security code) shipping and billing information (such as shipping address, and billing address) your purchase history your product and fragrance preferences contact details of friends, family or others who you would like us to send a message to on your behalf (please ensure that you only pass on contact details of people with whom you have a personal or family connection and who would like to receive messages from you or us) information or content you provide (for example photographs, videos, reviews, articles, questions, survey responses and comments) information you provide to us via social networks or one of our mobile applications when you visit our pages on social networks or use one of our mobile applications (such as your name, profile picture, likes, location, friends list and other information described on the social network or application sign-up page or your geographical coordinates when using one of our mobile applications)
HOW WE USE THE INFORMATION
We will use the information you provide to:
Send you promotional materials or other communications if you so choose,
Provide you with products or services you have requested and operate features on our site,
Process your card and/or gift card payment transactions,
Create and manage your online account, including access to your [online and in-store] purchase history Assist you with product selection and replenishment,
Send you promotional materials or other communications if you so choose,
Provide you with products or services you have requested and operate features on our site,
Process your card and/or gift card payment transactions,
Create and manage your online account, including access to your [online and in-store] purchase history Assist you with product selection and replenishment,
Discuss with you or respond to your enquiries,
Post product reviews,
your product and fragrance preferences contact information for your friends, family members or others who you would like us to send a message to on your behalf (please be sure to only send contact information for people with whom you have a personal or family connection and who would like to receive messages from you or us)
Information or content you provide (e.g., photographs, videos, reviews, articles, questions, survey responses and comments)
Information you provide to us via social networks or one of our mobile applications when you visit our pages on social networks or use one of our mobile applications (such as your name, profile picture, likes, location, friends list, and other information described on the social network or application sign-up page or your geographic coordinates when you use one of our mobile applications)
HOW WE USE THE INFORMATION
We will use the information you provide to:
Send you promotional materials or other communications if you so choose,
Provide you with products or services you have requested and operate features on our site,
Process your card and/or gift card payment transactions,
Create and manage your online account, including access to your [online and in-store] purchase history
Assist you with product selection and replenishments,
Discuss with you or respond to your inquiries,
Post your product reviews,
Customize ads that appear for you on our site and elsewhere based on your interests and history with us,
Inform you about special events, contests, sweepstakes, loyalty programs, surveys and other offers and manage your participation in these events,
Operate our social media pages or mobile applications and communicate with you about them,
Operate, evaluate and improve our business (including developing new products and services, improving and enhancing our services, managing our communications, analyzing our products, analyzing data, and performing our internal accounting, auditing and other functions),
To comply with legal requirements and applicable industry standards and our policies.
We may also use the information in other ways, in which case we will consider notifying you expressly at the time of collection. The information we collect is necessary for the purposes described above. Without this information, you may not be able to take advantage of some of our products or services.
INFORMATION WE COLLECT BY AUTOMATED MEANS
When you visit this Site, view or click on our online advertisements (including our advertisements on third-party websites), visit our social media pages, or download and use one of our mobile applications (if applicable), we may also collect certain information about your usage or device through automated means, including through technologies such as cookies, web server logs and web beacons. For example, if you use one of our mobile applications, we may collect your IP address, unique device identifier (or other device identifier) and/or geolocation data in order to provide you with certain features or functionality included in that mobile application. As described in more detail below, we may also collect information about your usage and browsing patterns through various web technologies.
THE TECHNOLOGIES WE USE
Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser.
The following types of cookies are installed on this site.
Internal cookies essential to the operation of the site
We use first-party cookies to ensure that the site works as well as possible. You can refuse to receive these cookies and disable them by adjusting your browser settings. However, please note that without these cookies, your user experience may be adversely affected.
In conjunction with obtaining information through cookies, our web servers may record information about, for example, the type of operating system you are using, the type of browser software, the domain and other system settings, the language used by your system, and the country and time zone in which your device is located. Web server logs may also record information such as the address of the web page that referred you to our site and the IP address of the device you are using to connect to the Internet.
To control which web servers collect this information, we may place tags on our web pages, known as "web beacons. These are computer instructions that link web pages to particular web servers and their cookies.
Third Party Web Site Analytics Cookies
We may use third-party web analytics services on this site, such as those provided by Google Analytics. The service providers who administer these services use technologies such as cookies, web server logs, and web beacons to collect information (such as IP address) and use this information to help us analyze how users use the site. These vendors may use cookies placed on this site (such as Google Analytics cookies) and cookies placed on third party websites (such as Google advertising cookies), or other third party identifiers, together to analyze the profile of visitors to our site. When you first visit our site, a cookie banner will inform you of the use of these site audience technologies. They will only be used if you accept them or continue to use this site. You can change your cookie settings at any time to accept or decline these site traffic technologies by using the cookie acceptance tool below.
You can disable the operation of these site analytics services to analyze your browsing activities on this site. To learn more about these web analytics services and to make choices about the collection of information on this site:
For Adobe Site Catalyst, please click here;
To disable Google Analytics, please download the browser add-on to disable Google Analytics provided by Google at http://tools.google.com/dlpage/gaoptout?hl=en.Pour. To learn more about privacy and Google Analytics, please see the Google Analytics overview provided by Google at http://www.google.com/intl/en/analytics/privacyoverview.html.
We may operate certain Google Analytics Advertising features (including Remarketing with Google Analytics, Google Display Network Impression Reporting or Google Analytics Demographics and Interest Reporting). You may opt out of Google Analytics Advertising features using the Google Ad settings or by visiting https://tools.google.com/dlpage/gaoptout/. We will use the data provided by these features as described in "How we use the information we collect"
Third Party Targeted Advertising Cookies
We may also use third party advertising networks that collect IP addresses and other information through the use of cookies, web server logs and web beacons on our websites and in our emails, on third party websites and emails and in our advertisements placed on third party websites. They use this information to provide advertisements about products and services that match your interests (including from companies that have no affiliation with us). You may see these advertisements on our websites or other websites. This also helps us manage and track the effectiveness of our marketing efforts. When you first visit our site, a cookie banner will inform you of the use of these marketing technologies. They will only be used if you agree to them or if you continue to use this site. You can change your cookie settings at any time by using the cookie opt-in tool below or by clicking here http://www.networkadvertising.org/managing/opt_out.asp and following the instructions to unsubscribe from these ad networks.
To learn more about interest-based advertising, visit the Digital Advertising Alliance at www.aboutads.info/choices or the Network Advertising Initiative at www.networkadvertising.org/choices].
Third-party cookies to enhance site interactivity
This site also supports certain third-party services, such as social network sharing buttons [facebook, twitter, pinterest and instagram], [tweet lists (twitter)] and [videos posted on the site (YouTube)] These features use third-party cookies that are installed directly on your device by these services. When you first visit our site, a cookie banner will inform you of the use of these cookies. They will only be used if you accept them or continue to use this site. You can change your cookie settings at any time to accept or decline these cookies by using the cookie acceptance tool below.
TARGETED ADVERTISING
We may also use third-party platforms, including platforms operated by social networks, such as Google, Facebook and Pinterest, to show you advertisements based on your interests. We may convert your email address, phone number or other information into a unique value that can be associated by these third parties with a user on their platform or with other data they may have collected about you. This association system allows us to provide interest-based ads on these platforms. To opt out of these advertisements, you will need to change your advertising preferences on these third-party platforms. These platforms may have their own disclosures or privacy policies that we urge you to review.
THE INFORMATION WE SHARE
We do not rent, sell or otherwise disclose personal information we collect about you, except as described here. We may share your personal information with:
Our affiliates for the purposes described in this Privacy and Cookie Policy.
Service providers who perform services on our behalf at our direction. We do not authorize these service providers to use or disclose this information except to the extent necessary to perform these services on our behalf or to comply with legal requirements. These service providers include, for example, entities that process credit card payments, fulfill orders and provide web hosting and marketing services.
Other third parties, with your consent.
In addition, we and our affiliates and other service providers may disclose information about you (i) as required by law or in connection with legal proceedings, or (ii) to law enforcement or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual fraudulent or illegal activity.
We also reserve the right to transfer the personal information we hold about you in the event of a sale or transfer of all or part of our business or assets. If such a sale or transfer occurs, we will use reasonable efforts to instruct the transferee to use the personal information you have provided to us in a manner consistent with our Privacy and Cookie Policy. Following such sale or transfer, you may contact the entity to which we have transferred your personal data with any questions regarding the processing of such information.
YOUR RIGHTS AND CHOICES
You have certain rights and choices with respect to the personal information we collect about you. To update your preferences, ask us to remove your information from our mailing lists, or make a request, please contact us as set forth below.
Email Opt-Out
You can tell us not to send you marketing communications by email at any time by clicking on the unsubscribe link in marketing emails you receive from us or by contacting us as described below. You may also unsubscribe from receiving future LE JARDIN RETROUVE marketing emails by clicking here or by sending us an email at info@lejardinretrouve.com
Geolocation information
When you use one of our mobile applications, we may ask you to provide your geographic location. You can choose not to share your geographic location by adjusting the location service settings on your mobile device. To opt-out of sharing your geographic location, please follow the instructions on your mobile device to change the settings; otherwise, please contact your service provider or device manufacturer.
Withdrawing Consent
You may also withdraw a consent you have previously provided to us at any time, with effect for the future, by contacting us as provided below. This will not affect the lawfulness of our use of your information based on your consent prior to its withdrawal.
Reviewing, updating or deleting personal data, or restricting or refusing its use
Subject to applicable law, you have the right to request access to, and correction or deletion of, the personal information we maintain about you, or to request restriction of our use of such information, if applicable. You also have the right to object at any time to the use of your personal information for direct marketing purposes by using the unsubscribe option described above. For any other purpose, you may object to the use of your personal information at any time, based on your personal circumstances, in accordance with applicable law. These rights may be limited in some cases by applicable law. We may take reasonable steps to verify your identity before granting access or making corrections. You may exercise these rights by contacting us using the contact information provided below.
Other rights
Subject to applicable law, you have the right to receive, in a structured, commonly used and machine-readable format, the personal information you have provided to us with your consent or on the basis of a contract to which you are a party. You also have the right to have this information transferred to another controller, if technically feasible. You can exercise this right by contacting us via the contact details given below. You can also lodge a complaint with a data protection authority.
DATA RETENTION
We retain the information you provide to us for as long as our relationship lasts, and for a reasonable additional period of time in order to carry out ordinary deletion measures or to take account of the regulations applicable to the limitation period or if necessary, in accordance with the laws in force.
We retain the information we collect via automated means as described in the cookie policy above.
HOW WE PROTECT PERSONAL INFORMATION
We provide adequate technical and organizational safeguards to ensure an appropriate level of security for your personal information, including protection against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, no security system is perfect and we cannot promise that your information will remain secure under all circumstances, including the security of your data while it is transmitted to us or the security of your data while it is on your mobile device.
YOUR COOKIE SETTINGS
Cookies are files saved on your computer when you visit websites.
The site LE JARDIN RETROUVE uses the following types of cookies:
Cookies essential to the use of the site:
They allow you to use the main features of the LE JARDIN RETROUVE site, such as purchases or access to your personal space, for example.
By deactivating the use of these cookies, you will no longer be able to benefit from these features.
Site performance cookies:
They allow us to optimize our website and to detect any technical problems you may encounter. They allow us to collect information on how you use the site LE JARDIN RETROUVE, including the number of visits per page, the number of error messages displayed, the time spent on a page, or the number of clicks on an area of the site.
Personalization cookies:
They allow us to remember your choices and preferences. The data kept are notably your country of residence, your language, the last purchase(s) you made.
If these cookies are disabled:
-Some pages of the LE JARDIN RETROUVE website are not displayed correctly,
-Your preferences regarding the display or disabling of certain features cannot be remembered.
Advertising marketing cookies:
These include allowing us to send information to other sites so that ads are better tailored to your needs.
Cookies from third-party data analysis services
We may use third-party web analytics services on this site, such as those provided by Google Analytics. The service providers who administer these services use technologies such as cookies, web server logs, and web beacons to help us analyze how visitors use the site. The issuance and use of these cookies by third parties is subject to the privacy policies of those third parties. We will, however, inform you of the purpose of the cookies we are aware of and the means by which you can make choices about these cookies and their issuers.
The information collected through these means (including your IP address) will be disclosed to these service providers who use the information to evaluate the use of the site.
UPDATES TO OUR PRIVACY AND COOKIE POLICY
This Privacy and Cookie Policy may be updated periodically to reflect changes in our privacy practices. We will post a prominent notice on our website notifying you of any significant changes to our Privacy and Cookie Policy by indicating at the top of the Policy the last date it was updated.
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